Questions, answered
Everything you need to know about shopping with Bonfi and caring for your hair, wigs, and extensions. Still stuck? Contact us.
Shipping
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Economy shipping is free on U.S. orders of $35 or more. For smaller orders, Economy starts at $6 and Standard at $7, calculated at checkout by weight.
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Yes. International rates are calculated at checkout with USPS and DHL Express.
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You will get a shipping confirmation email with a tracking link as soon as your order leaves our warehouse in Manassas, Virginia.
Returns & refunds
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You have 10 days after receiving your order to request a return. Items must be unopened and unused. Email Aaron.k@buybonfi.com to start a return; items sent back without a request cannot be accepted. Sale items and gift cards are final sale.
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Return shipping is paid by the customer once your return is accepted.
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Please inspect your order when it arrives and contact us right away if anything is defective, damaged, or incorrect so we can make it right.
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Once we receive and inspect your return we will let you know if it is approved. Approved refunds go back to your original payment method within 10 business days.
Products
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Yes. Our formulas are designed for everyday use on synthetic wigs, human-hair wigs, weaves, extensions, and natural hair.
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No. Oil Free Wig Shine is a non-greasy formula that adds shine without weighing hair down or leaving build-up.
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Bonfi and Wet-N-Wavy products are made in the USA.
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Take our three-question quiz for a recommendation based on your hair type, goal, and finish.
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Yes. Wig Shine, Mega Shine, Barber Shine, Wig Detangler, Tangle Free Leave-In, and Liquid Sculpting Gel all come in 2 oz travel sizes. Shop travel essentials.
Promotions & orders
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Join our email list for a welcome discount on your first order. We also run seasonal promotions, so check the announcement bar at the top of the site.
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One discount code can be applied per order.
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Contact us with your order number and the code and we will review it.